Privacy Policy

At Northlight Decor Store (xmasdecorationsale.com), we believe that crafting your holiday sanctuary is a deeply personal journey—a thoughtful curation of magic, memory, and beauty. Just as you entrust us with selecting the perfect Angel Tree Topper, Christmas Floral Arrangement, or set of Collectible Ornaments, we hold your personal information with the same reverence, care, and dedication to security. Your trust is the most cherished ornament in our collection, and we are committed to protecting it.

This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our online store, make a purchase, or interact with our services. We design our practices to be as transparent, secure, and elegant as the decorations we offer, ensuring your experience remains joyful from browsing to unwrapping.

1. Information We Collect

To provide you with a seamless and personalized shopping experience, we collect information that you provide directly and through automated technologies:

• Personal Identifiers: Name, billing and shipping address, email address, and phone number, which you provide when creating an account or placing an order.
• Payment Information: Transaction details when you make a purchase using Visa, MasterCard, JCB, or PayPal. Please note: We do not store full credit card numbers on our servers. Payments are processed through secure, encrypted gateways managed by our trusted partners.
• Order History: Details of the products you purchase, such as Christmas Nutcrackers, Ball Ornaments, or Christmas Lights, for customer service and to personalize future recommendations.
• Communications: Records of your correspondence with our customer care team (e.g., via [email protected]).
• Technical & Browsing Data: Internet protocol (IP) address, browser type, device information, pages visited on our site (such as the Christmas Decorations or Christmas Stockings sections), and how you interact with our content, collected via cookies and similar tracking technologies.

2. How We Use Your Information

We use your information with the intention and care reflective of our brand, solely to enhance your holiday decorating journey:

• To process and fulfill your orders, including shipping globally (excluding remote regions and parts of Asia as noted), and to communicate order status.
• To provide customer support and respond to your inquiries about products like Christmas Tree Toppers or our Free Shipping policy.
• To improve our website, product offerings (such as our Christmas Advent Calendars or Animal Ornaments), and your overall shopping experience.
• To send you relevant information about promotions, new collections, or festive tips, if you have opted in to receive such communications. You may opt-out at any time.
• To prevent fraud, enhance security, and comply with legal obligations.

3. Sharing and Disclosure of Information

We treat your data with the confidentiality reserved for a cherished family tradition. We do not sell your personal information. We may share it only in these limited circumstances:

• Service Providers: With trusted third parties who perform services on our behalf, such as payment processing (Visa, MasterCard, PayPal, etc.), order fulfillment, shipping (e.g., for Christmas Snow Globes), and website analytics. These partners are contractually obligated to protect your data.
• Legal Compliance: If required by law, regulation, or legal process, such as a court order.
• Business Transfers: In connection with a merger, sale of company assets, or acquisition, where customer information may be transferred as a business asset.

4. Data Storage and Security

Your security is our priority. We implement robust measures to protect your information, mirroring the care we take in packaging your fragile Christmas Snow Globes:

• Encryption: All transactions on our website are encrypted using Secure Socket Layer (SSL) technology.
• Secure Processing: Sensitive payment data is processed through PCI-DSS compliant gateways. We do not store your full credit card details on our servers.
• Data Retention: We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law.
• International Transfers: As we serve a global community, your data may be processed in countries outside your residence. We ensure such transfers are governed by appropriate safeguards.

5. Your Rights and Choices

You have certain rights regarding your personal information, consistent with applicable privacy laws (such as GDPR for European customers):

• Access & Correction: You may access, update, or correct your account information by logging into your account or contacting us.
• Data Portability & Deletion: You may request a copy of your data or request its deletion, subject to certain legal exceptions.
• Marketing Communications: You can unsubscribe from our promotional emails by clicking the “unsubscribe” link at the bottom of any email.
• Cookies: You can manage your cookie preferences through your browser settings (see Section 6).

To exercise these rights, please contact us at [email protected]. We will respond to your request in a timely manner.

6. Cookies and Tracking Technologies

Like twinkling Christmas Lights that enhance ambiance, cookies help our website function smoothly and provide insights to improve your experience.

• What They Are: Small data files placed on your device to remember your preferences, understand how you navigate our site (e.g., through Christmas Decorations or Christmas Floral categories), and analyze site traffic.
• How We Use Them: For essential site operations, analyzing trends, and personalizing content (such as showing you recently viewed Christmas Ornaments).
• Your Control: Most web browsers allow you to control cookies through their settings. Please note that disabling certain cookies may affect the functionality of our website.

7. Updates to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. The updated version will be posted on this page with a revised effective date. We encourage you to review it occasionally.

8. Contact Us

We are honored to be part of your holiday story and thank you for trusting Northlight Decor Store with your festive vision and your personal information.

Warmly,
The Northlight Decor Store Family
Crafting Festive Magic, One Detail at a Time.