Term and Conditions

Welcome to Northlight Decor Store (xmasdecorationsale.com). These Terms and Conditions govern your access to and use of our website, your purchase of our hand-selected holiday decorations, and the entire experience we strive to make seamless and delightful. By accessing our site or placing an order, you agree to be bound by these terms. Please read them carefully.

1. Our Store and Our Commitment

Northlight Decor Store is an online retailer dedicated to providing exquisite holiday decorations, from Angel Tree Toppers and Christmas Snow Globes to elegant Christmas Floral Arrangements. Our store style reflects a commitment to tradition, quality, and the magical details that make your celebrations unique. We cater to customers who value craftsmanship, festive elegance, and a trustworthy shopping experience, shipping our products worldwide (excluding Asia and certain remote regions).

2. User Obligations and Account Responsibility

By using this website, you agree to:

• Provide accurate, current, and complete information during registration and checkout.
• Maintain the confidentiality of your account credentials and be responsible for all activities under your account.
• Use the website only for lawful purposes and not engage in any activity that may disrupt its functionality or compromise its security.
• Refrain from reproducing, duplicating, or exploiting any part of the service without our express written permission.

3. Products and Services Description

We offer a curated collection of holiday decor items as listed in our website menu. All products are described and pictured as accurately as possible. However, slight variations in color or detail may occur due to monitor settings and the handmade nature of some items. We reserve the right to discontinue any product at any time.

Non-Returnable Items: For the safety and quality of our products, the following are considered final sale: personalized/custom-made items, opened seasonal consumables (e.g., Christmas Advent Calendars with broken seals), items marked “Final Sale,” and items damaged due to customer mishandling.

4. Ordering and Payment Terms

Placing an Order:

Your order constitutes an offer to purchase. We reserve the right to accept or decline it for any reason, including stock availability or suspected fraud.

Pricing and Payment:

All prices are listed in US Dollars. We accept payments via Visa, MasterCard, JCB, and PayPal. You authorize us to charge the total amount, including shipping and applicable taxes, to your selected payment method.

Shipping:

• Order Processing: Please allow 1-2 business days for us to prepare your order.
• Standard Shipping: A flat fee of $12.95 via DHL or FedEx. Delivery typically within 10-15 business days after leaving our fulfillment center.
• Free Shipping: Available on orders over $50 via EMS. Delivery typically within 15-25 business days after shipment.

Delivery timelines are estimates. Delays may occur due to customs, carrier issues, or peak seasons. You will receive a tracking number upon shipment.

5. Returns, Exchanges, and Refunds

Your satisfaction is our priority. Our detailed Shipping & Returns Policy is incorporated into these terms. Key points:

• Return Window: 15 days from the date you receive your order.
• Condition: Items must be unused, in original packaging with all tags and accessories.
• Process: Initiate a return by emailing [email protected] within the window. You are responsible for return shipping costs unless the error is ours.
• Refunds: Issued to the original payment method within 3-5 business days after we receive and inspect the return, with an additional 5-10 days for bank processing.

6. Intellectual Property

All content on this website, including text, graphics, logos, images, product designs, and the overall “look and feel,” is the property of Northlight Decor Store or its licensors and is protected by copyright and other intellectual property laws. You may not use, reproduce, or distribute any content without our prior written consent.

7. Limitation of Liability

Northlight Decor Store shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of the site or products purchased, including but not limited to damages for loss of profits, data, or other intangible losses, even if we have been advised of the possibility of such damages.

Our total liability for any claim arising from your order shall not exceed the total amount you paid for the specific product(s) giving rise to the claim. This limitation does not affect your statutory rights as a consumer.

8. Governing Law and Dispute Resolution

These Terms shall be governed by the laws of the State of North Carolina, United States, without regard to its conflict of law provisions. Any disputes shall be resolved in the state or federal courts located in Wake County, North Carolina.

9. Policy Updates and Contact

We may update these Terms and Conditions periodically. The effective date at the top of the page will indicate the latest version. Your continued use of the site after changes constitutes acceptance.

We are honored to be part of your holiday story and are committed to ensuring every detail reflects the trust you place in Northlight Decor Store.